Effective Date: January 1st 2025

At Think Technologies, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and other contact details provided via forms or communication.

• Usage Data: including your browser type, pages visited, time spent on pages, clicks, and other behavior metrics through analytics and session recording tools.

• Automated Data: collected through cookies and tracking technologies (e.g., IP address, device type, referral source).

2. How We Use Your Information

We use your data to:

• Improve website performance and user experience

• Respond to inquiries or requests submitted through forms

• Send relevant updates or marketing materials (with your consent)

• Analyze user behavior to guide product/service improvements

• Detect and prevent fraud or abuse

3. Third-Party Tools and Partners

We use trusted third-party tools to help us understand and improve your experience:

• Google Analytics – for tracking website traffic and user behavior

• OpenAI – to power features and services enhanced by AI technology

• Zapier – to automate workflows and manage user interactions

• Microsoft Clarity & Microsoft Advertising – to capture heatmaps, session replays, and behavioral metrics

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content, provide social media features, and analyze traffic. You can control cookie preferences through your browser settings.

5. Data Sharing

We do not sell your personal data. We may share it with trusted service providers and partners solely for business or legal reasons, such as:

• Platform hosting and infrastructure

• Analytics and advertising

• Legal compliance

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Opt-out of certain data uses

• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at admin@think-technologies.com.

7. Data Security

We take reasonable measures to protect your information using secure protocols and best practices. However, no internet transmission is 100% secure.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.